Privacy Policy

Estix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at estix.ca, our cloud-based takeoff and estimation platform, and any related services (collectively, the "Services").

By using our Services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Services.

Information you provide:

• Account information (name, email address, company name, password)
• Billing and payment information
• Communications when you contact us or use support
• Project data, drawings, and takeoff information you upload or create

Information collected automatically:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, features used, session duration)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative messages, updates, and support responses
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With vendors who assist us in operating our Services (e.g., hosting, analytics, payment processing), subject to confidentiality agreements
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given us explicit permission

We retain your information for as long as your account is active or as needed to provide you Services. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at our contact page.

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy or our data practices, please contact us at our contact page.